Acceptable Use Policy — AI Generated Content
Last updated: September 10, 2026
InteriorAI ("Platform," "we," or "us") is committed to providing a safe, legal, and responsible AI content generation service. This Acceptable Use Policy ("Policy") governs all content generated, uploaded, published, or stored through our platform. All users, developers, and merchants must comply with this Policy.
1. Scope
This Policy applies to all content forms supported by our platform:
- Images: AI-generated or AI-edited pictures, illustrations, and visual content.
- User Input (Prompts): Text descriptions and instructions submitted by users to generate content.
- Output Content: AI-generated results delivered to users.
2. Content Standards and Prohibited Categories
InteriorAI strictly prohibits using our Service to generate the following six categories of content:
- 色情 / NSFW 内容 — Sexual or erotic content.
- 暴力 / 血腥内容 — Violence or gore.
- 仇恨言论 — Hate speech or discriminatory content.
- 儿童不安全内容 (CSAM) — Child sexual abuse material or any content depicting minors in sexual or inappropriate situations.
- 深度伪造 / 冒充他人 (Deepfake) — AI-generated images depicting real individuals without their consent, or content intended to impersonate or deceive.
- 侵犯版权 / 商标的内容 — Content infringing copyright, trademark, or other intellectual property rights.
2.1 Zero Tolerance — Immediate Action
The following content, if discovered, will result in immediate action and may be reported to law enforcement authorities:
- Child sexual abuse material (CSAM) or any sexual content involving minors.
- Content promoting or assisting terrorism, extremism, or mass violence.
- Instructions for manufacturing weapons of mass destruction.
- Content advocating or facilitating genocide or ethnic hatred.
- Non-consensual deepfake sexual content depicting real individuals.
2.2 General Prohibited Conduct
You agree not to:
- Generate or spread false information, rumors, or disinformation.
- Impersonate any real person, brand, or organization.
- Infringe intellectual property, portrait rights, or privacy of third parties.
- Present AI-generated content as human-created work (e.g., pass off AI designs as photographs of real spaces without disclosure).
- Bulk-generate spam or fraudulent content.
- Use jailbreak prompts or other techniques to bypass Platform safety mechanisms.
- Use AI outputs to train, fine-tune, or develop competing AI or machine learning models.
- Systematically scrape or collect AI outputs for purposes beyond your personal authorized use.
3. Content Moderation Mechanism
InteriorAI employs a multi-layer "automated moderation + human review + periodic audit" content safety system.
3.1 Automated Moderation (Real-Time)
All requests and generated content are scanned in real-time by safety filters:
- Input filtering: Keyword, semantic, and intent analysis of user prompts before generation.
- Output filtering: Real-time safety assessment of AI-generated content before delivery to the user.
- Usage pattern analysis: Monitoring for anomalous API call behavior.
- Safety model used: OpenAI Moderation API and custom content safety filters for interior design imagery.
3.2 Human Review
- Content flagged by automated systems enters a human review queue.
- User reports are investigated by our Trust & Safety team.
- Review team: Trust & Safety team available during business hours (Monday-Friday, 9 AM - 6 PM UTC+8), with emergency escalation for critical violations.
- All moderators complete content safety training and sign confidentiality agreements.
3.3 Periodic Audits
- Random sampling reviews are conducted monthly.
- Automated moderation system accuracy is regularly evaluated and optimized.
3.4 Content Severity Levels
| Level | Description | Review | Action |
|---|---|---|---|
| L1 — Critical | Child safety, terrorism | Auto-block + human confirmation | Immediate ban + report |
| L2 — High Risk | Severe policy violations | Auto-flag + priority review | Remove content + suspend account |
| L3 — Medium Risk | General violations | Human review | Warning + content removal |
| L4 — Low Risk | Minor violations | Report-triggered | Warning + revision request |
4. Reporting Mechanism
4.1 When to Report
- Content that violates this Policy or our content standards.
- Content involving child safety, terrorism, or other serious violations.
- AI impersonation or infringement of your own rights.
4.2 Reporting Principles
- Confidentiality: Reporter identity is strictly protected.
- Neutrality: All reports are reviewed independently and objectively.
- Anti-abuse: Bad-faith or false reports will be logged and acted upon.
5. Reporting Channels
Contact us through any of the following — all are actively monitored:
- Designated report email: report@interiorai.com
- Online report form: https://interiorai.com/report
- In-app report: Content details → ··· → Report
- Customer support: support@interiorai.com
6. Response and Processing Timelines
| Violation Type | Initial Response | Resolution |
|---|---|---|
| L1 — Critical | Within 2 hours | Within 24 hours |
| L2 — High Risk | Within 24 hours | Within 3 business days |
| L3 — Medium Risk | Within 3 business days | Within 7 business days |
| L4 — Low Risk | Within 5 business days | Within 15 business days |
If additional time is needed, we will proactively notify the reporter with an explanation. Processing flow: Report received (auto-confirm) → Initial triage (L1–L4) → Content review (automated + human) → Decision → Action taken → Reporter notified.
7. Enforcement Actions
| Action | Measure | Applied When |
|---|---|---|
| 1. Content Warning | Written warning, request deletion or revision | First minor violation |
| 2. Content Removal | Remove violating content from platform | Confirmed L3–L4 |
| 3. Feature Restriction | Reduced usage limits or model access | Multiple minor or single L3 violation |
| 4. Account Suspension | Temporarily suspend access pending review | L2 or cumulative violations |
| 5. Permanent Ban | Permanently terminate access rights | L1 or repeated L2 |
| 6. Legal Referral | Report to law enforcement, cooperate with investigation | Suspected criminal L1 |
8. Appeal Mechanism
If you disagree with an enforcement action, you may submit an appeal within 15 days of receiving the notice:
- Appeal email: appeal@interiorai.com
- Processing time: Within 10 business days.
- Review process: An independent reviewer who was not involved in the original decision will conduct the review.
9. Transparency and Policy Updates
- We publish a content safety transparency report every quarter.
- Material policy changes will be notified at least 15 days in advance.
- Continued use of the Platform after updates constitutes acceptance of the revised Policy.
10. Contact Us
- Content Safety: safety@interiorai.com
- Reports: report@interiorai.com
- Appeals: appeal@interiorai.com
- Company: InteriorAI
- Address: [To be completed with actual registered address]